Stop
reading this blog for a minute, and look at your mission statement.
Now,
look at your strategic plan, and the goals outlined for completion by the end
of the year (7 weeks from now!).
Can
you see a difference, if there is one? How many of the board-approved strategic
initiatives fall outside of your stated mission? How many of those goals focus
specifically and only on your
organization’s basic product or service?
Are there any that stretch the bounds of the mission to engage communities that
share similar needs?
Strategic
planning gurus, John Pierce and Richard Robinson (2011) suggest that a well-defined mission
statement clearly states “the unique purpose that sets it apart from other
companies of its type and identifies the scope of its operations.” 1
Furthermore, it is designed to broadly reflect the organization’s intent and addresses the expectations of all its stakeholders;
you know, your customers, those you serve, your staff, board of
directors/owners, donors/investors, partners, and the general public, all of
whom have different needs and
expectations.
Strategic
plans, however, differ from mission statements in that they are designed and
approved by the board to meet specific
goals in pursuit of achieving the mission. Many times, however, an
organization’s leadership sets goals during the planning process that clearly
go beyond the organization’s mission, which can negatively affect its public
image, self-concept, growth, vision, and ultimately its survival. In short, they try to be everything to
everyone.
The challenge for you as you plan for
2014 is to review your mission statement, and your strategic plan, to ensure
that the goals and initiatives outlined therein fit only within the bounds of
your mission. Once you can identify the boundaries of your mission, revise the
strategic plan and say no to those tasks, projects and programs that don’t meet
those requirements.
Very often, it is hard to say no to a
particular stakeholder who feels that the organization “must” do this. However,
it’s even harder on your organization, staff and other very limited resources to
say yes when a service, project or program doesn’t fall within the boundaries
of your mission.
In short, you can be good at a lot of
things or, you can be awesome on just those few that actually fulfill your
mission.
Reference:
Pearce, J.A.
& Robinson, R.B. (2011). Strategic
management: Formulation, implementation and control (12th ed.). New York,
NY: McGraw-Hill/Irwin.
Before
founding her own consulting firm, Dawn Gannon served as a respected management
professional in the nonprofit military, higher education, and healthcare fields
for 25 years. Dawn’s commitment and personal mission to improve the lives of others through service
to the community focuses on providing administrative and volunteer
management, consumer education, public outreach, event planning, relationship-building
efforts, and strategic planning. She is also a published author on the topic of
childfree living.
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